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Legal

Privacy Policy

How Electric Right Pro collects, uses, and protects your personal information.

Last Updated: August 5, 2026

Overview

Electric Right Pro (“Electric Right Pro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have — whether you contact us by phone, text, email, or through our website.

We provide residential electrical services in California, Oregon, Florida, and Washington, and this Privacy Policy applies to customers and website visitors in each of those states.

Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our website or communicate with our team, including:

  • Contact information, such as your name, mailing or service address, phone number, and email address.
  • Service information, such as details about the electrical work you are requesting, appointment scheduling, and job history.
  • Communications, including messages, calls, and texts you send us, and the notes our team keeps from those conversations.
  • Website and technical data, such as your IP address, browser type, device information, and how you interact with our site, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Schedule, perform, and follow up on the electrical services you request;
  • Provide estimates, invoices, and customer support;
  • Send appointment reminders and service updates;
  • Improve our website, services, and customer experience; and
  • Send promotional offers or marketing communications, but only where you have opted in to receive them.

Text Messaging & Mobile Information

If you provide your mobile number, we may send text messages related to scheduling, appointment reminders, and service updates — and, if you have opted in, promotional offers. Message and data rates may apply, and message frequency varies. Mobile opt-in information and phone numbers collected for text messaging purposes are never shared or sold to third parties or affiliates for marketing purposes.

Consent, Opt-Out & Help

By providing your phone number, you consent to receive calls and texts from Electric Right Pro related to your service request. You can opt out of text messages at any time by replying STOP to any message, or by contacting us directly using the information below. Reply HELP for assistance, or reach our team using the phone number or email listed in the Contact Us section.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve its performance, including analytics tools that show us which pages are visited and how our website can be improved. You can control or disable cookies through your browser settings; disabling cookies may affect how parts of our website function.

Information Sharing

We do not sell your personal information. We may share information with trusted vendors and service providers who help us operate our business — such as scheduling software, payment processors, and marketing platforms — and only to the extent needed for them to perform their services. We may also disclose information when required by law or to protect the rights, safety, or property of Electric Right Pro or others.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete it.

Your Privacy Rights

Depending on where you live, you may have additional rights regarding your personal information. Electric Right Pro currently serves customers in California, Oregon, Florida, and Washington, and honors the applicable rights described below for residents of those states.

California

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to know what personal information we collect, request deletion of that information, correct inaccurate information, and opt out of the sale or sharing of personal information. We do not sell personal information.

Oregon

Under the Oregon Consumer Privacy Act, Oregon residents have the right to confirm whether we process their personal data, access and correct that data, request deletion, and obtain a copy of their data in a portable format.

Florida

Under the Florida Digital Bill of Rights, eligible Florida residents have the right to access, correct, and delete their personal information, and to opt out of the sale of personal information or its use for targeted advertising.

Washington

Washington residents have rights under applicable state privacy law, including the right to access, correct, and delete personal data, and to opt out of certain uses of sensitive data.

To exercise any of these rights, contact us using the information in the Contact Us section below. We will verify your request and respond within the timeframe required by applicable law.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, reach out using the details below.

Questions About This Policy?

Reach out to our team and we’ll be happy to help.